Our Company

Optimum Fulfillment

The OptFill Team »

We value the trust our retailer gives us as a drop-ship vendor and insure we represent them as an important extension of their organization. – Ken Knoll, President

Customer Service is of the highest importance. We insure our processes are efficient and seamless to exceed all expectations. – Adam Hutzelman, COO

Technology

Flexible Microsoft Dynamics ERP with significant in-house and consultation investment
Securely hosted system resources in a state-of-the-art data center by ERP Suites for protection of business data and disaster recovery
Actively review for innovative technologies to increase efficiency and achieve Mission Statement
Proven in-house technical and operational experience with history of successful drop-ship partner implementation and management

Capabilities

Quick Partner Implementation
Long-term viability and scalability
Employment of EDI/XML based transaction sets to exchange data with our partners
Near Real –Time Data Feeds on Inventory, Order Acknowledgements, and Shipment Notifications
Comprehensive reporting tools for trend-spotting and sales maximization

Operations

Warehouse facility located in Ottawa, IL (outside Chicago, IL)
Centralized geographic shipping point within the United States for quicker delivery times nationwide
Operations designed specifically for high pick, pack, and ship volumes of Direct-To-Consumer business
Inventory maintained through sophisticated Warehouse Management System